When will the FLARM BOOSTER come in an outdoor housing with N connectors?
It is expected for the end of June 2022.
What is the best setup?
The “best setup” is highly dependent on the installation location. We cannot provide any special guidance on getting the best setup in general.
Does the FLARM BOOSTER work with my Miner?
Since there is a high number of miners and antennas on the market we rely on your understanding that we cannot test every combination.
When shall I use the 10dB version and when the 17dB version?
This question is hard to answer and we tend to say: If you connect only one miner directly behind the FLARM BOOSTER, mostly with some meters of cable in between, the 10dB version is fine for you. Just if you intend to connect multiple miners via a splitter, the 17dB version may be the better option.
There is a 915 MHz symbol on the FLARM BOOSTER. Does it work in the U.S. and other 915 MHz areas?
No, it doesn’t work. Currently we don’t have a version of the FLARM BOOSTER for any other bands than 868 MHz. To check which frequency band is used in your region, please refer to the following linkhttps://docs.helium.com/lorawan-on-helium/frequency-plans/#frequency-plans-by-country .
How do I connect the FLARM BOOSTER with my antenna?
Please refer to our Helium Setup Guide .
What does 5V-12V and 70mA mean? Where can I find a power supply with 5V-12V and 70mA?
It means you can use any power supply that outputs a voltage between 5V and 12V, which is capable of supplying a minimum current of 70mA or 0.07A. A power supply with 5V and 1A will do just as well as one that is capable of 12V and 100mA. You can use any power supply with a voltage between 5V and 12V and any current with at least 70mA (0.07A).
The FLARM BOOSTER can be supplied with 5V-15V. Will its performance change if supplied with higher voltage?
No, it will not change performance. It’s equipped with an internal voltage regulator.
What are the red and black wires for?
When feeding DC directly and not using our BIAS TEE connect the plus to the red wire and the minus to the black one.
If I supply the FLARM BOOSTER with a BIAS TEE, do I need to supply it via the red and black wire in parallel?
No, you don’t. The supplies can be used alternatively.
Can I get personal assistance/support in building my system?
We offer you a fee-based personal consultation on an hourly basis. We offer you a fee-based personal consultation on an hourly basis. For an individual offer, please contact us at [email protected] .
Is the FLARM BOOSTER batch date the shipping date or the delivery date?
The date is the non-binding shipping date. We make every effort to comply with this and inform our customers if it is apparent in advance that this will be delayed.
What do the LEDs mean and how can I tell if the FLARM BOOSTER is working?
If the FLARM BOOSTER is properly powered, then the green LED should light up. When used for FLARM, the red LED flashes every second. When used for Helium-Mining, the red LED only lights up very rarely – only when a beacon is sent out.
My FLARM BOOSTER is broken, what shall I do?
Please see the section of this FAQ: “Defect FLARM BOOSTER”.
Will you repair my FLARM BOOSTER?
Repairs are possible. Our repair fee is EUR 30 plus shipping. In this case please contact [email protected] . If the repair should require more effort, you will be contacted by us.